What does this job entail?

This position is responsible for providing excellent service to customers who visit the branch to either place orders, and/or pickup their product requirements. Time will be spent in the warehouse picking orders as well as shipping/receiving. In addition, you will be helping out at the counter servicing customers in the branch.

Main Responsibilities:

– Filling orders and ensure they are completed in a timely manner.
– Informing customer and/or the Sales Department of any issues that might occur.
– Continuously updating Branch Manager of customer interests and issues.
– Entering sales order for product(s) selected by the customer and ensuring all materials have been entered accordingly and documentation is complete within the close of sale.
– Assisting customers with identifying the specific product they are looking for based on their requirements and suggesting alternatives if required and/or up-selling of related product(s).
– Physically locating/picking order once product order has been finalized.
– Maintaining a safe and clean working environment.
– Assisting Shipping/Receiving with storing product/inventory.

Personal Qualities:

Positive, enthusiastic, proud of what you do and passionate about providing nothing but the best for the customer.