Summary

The Sales Representative is responsible for providing prompt, courteous and knowledgeable service to clients and customers. He or she is expected to meet and exceed personal sales objectives by pursuing walk-in and telephone customers and developing a network of contacts through which prospective customers are obtained, thus leading to future sales. Other duties may be assigned as necessary.

Core Competencies

• Customer Focus
• Communication
• Goal Setting, Planning & Taking Action
• Energetic & Manages Stress
• Mediating and Negotiating
• Problem Solving
• Adaptability / Flexibility
• Result Focus
• Creative and Innovative Thinking
• Ethics and Integrity
• Accountability and Dependability
• Team Work

Job Duties

• Generate sales through personal contact with walk-in and telephone customers, repeat customers and sales leads.
• Staff the Sales Centre as a ‘Duty Representative’ as scheduled; and attend to a geographically defined sales territory and report to management weekly
• Qualify new business prospects and build an active, high potential prospect list which will remain the property of the company at all times.
• Solicit and forward Offers to Purchase (Sales Agreements) to the Sales Manager for approval and acceptance.
• Maintain a high level of service to existing customers; managing the customer relationship from contract execution through delivery to after sales service; and soliciting referrals from these customers, where possible.
• Keep accurate reports with respect to sales and prospects
• Achieve quarterly sales quotas and the objectives of employment.
• Participate in corporate marketing activities, such as conferences, home and trade shows and open house events, as required.
• Maintain a high level of customer service.
• Participate in merchandising and promotional activities.
• Ensure accuracy in all transactions, inventory, and procedures.
• Maintain a high level of product and service knowledge.
• Maintain a professional appearance, demeanor, and attitude at all times.
• Performs other duties as required.

Requirements

• Must have the ability to work in a fast-paced, dynamic environment.
• Ability to make excellent sales to achieve performance in alignment with goals and objectives.
• Excellent customer service skills, interpersonal, organizational and communication skills.
• Motivated and creative team player.
• Computer literate with proficiency using basic programs such as Windows and Outlook.
• Strong knowledge of retail sales principles, methods, practices, and techniques.
• Strong problem identification and objection resolution skills.
• Able to build and maintain lasting relationships with customers.
• Exceptional verbal communication and presentation skills.
• Excellent listening skills.
• Strong written communication skills.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Able to perform basic calculations and mathematical figures.
• Ability to occasionally travel and attend sales events or exhibits.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.
• Must possess a valid driver’s license and have access to a vehicle.

Work Conditions

• Ability to attend and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.
• Frequent car travel to customer’s house and to delivery site.
• Hours of work, Monday to Friday 8-5, every third Saturday 8-12

Compensation

·        Base Salary, benefits, and commission, vehicle allowance as required

·        Base Salary range $30,000-$50,000

Competitive benefits package and group savings program